AI & Automation
«I want to automate everything that's annoying!»
«Sorting invoices, answering emails, analyzing data, filtering customer complaints, safety protocols, checklists, delivery documents, regulations - all automated!»
Optimize processes
Everything digitized and now what?
«I want to increase our efficiency, improve processes and the customer experience and learn about new billing models.»
Digitalization enables an increase in the efficiency and quality of work.
The digitally available data can be used for creative processes, process optimization and changing business models.
Goals: Higher quality, Shorter response times, optimized cooperation and Lower costs.
We are happy to advise on the creation of innovative service offerings and show how customer acquisition and customer loyalty can be improved.
«I don't want to do anything twice. For repetitive work, I just want to press the button.»
What is possible today with Microsoft Power Automate?
Power Automate is a SaaS (Software as a Service) platform for optimizing and automating workflows and business processes. SaaS is a license and distribution model that offers software applications over the Internet, i.e. as a service.
Examples
- Open project at the touch of a button
- Online form for Applications (connection to Sharepoint, automatic filtering of applications, processes for answering)
- Contact form for customers (Setting the initial course, assigning requests to employees)
- Integration of third-party systems
«Always finish work on time!»
Passing on processes to AI
«I want to use artificial intelligence to make us more efficient while maintaining the quality for which our customers know us.»
This is possible today:
Examples:
- Support in the Quotation system
- Project Management Support (statistics, reporting, review with regard to milestones, deadlines, etc.)
- Customer service
- Creating content
- Market research
- Create texts
I am ready for more
I want to
